Top critical review
good quality for the price but one HUGE flaw
Reviewed in the United States on December 14, 2019
great so far. just started using it. lite weight, nice color (silver), good sound, not sure about the battery life yet but i hope it is as advertised. i wouldn't recommend using the bass booster by the way, it sounded a little distorted.
the one HUGE flaw that i experienced is that it has a hard time connecting to the AUDIO/Stereo part of the headset. after pairing the device and then turning it off, when turning it back on my PC Laptop does not automatically connect to the stereo (audio) portion of the headset. instead it only recognizes the microphone (voice). i can fix this problem by clicking on the bluetooth icon on the bottom right of my taskbar, click on "show bluetooth devices", then disconnect and reconnect the headset. usually this works.
i would usually give this headset a 1 star review due to this defect, however i sent the support people of Letscom an email regarding this issue, and they responded pretty quickly. i received a phone call from one of their tech support representatives and, because we couldn't solve the issue, he decided to give me a refund. i will update further by trying to connect to another bluetooth device (my desktop), but until then i can only in good-conscience give this headset 3 stars.
i also could have received a defective headset and this problem may not be an issue with other headsets of the same model. thankfully, support was helpful :)