Amazon.com: Customer reviews: COSORI Pro Smart Air Fryer 5.8QT 11-in-1 Cooking Presets (800+ Online Recipes) , APP and Touch Screen Control, Works with Alexa & Google Assistant, Dishwasher-Safe Square Basket
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  • COSORI Pro Smart Air Fryer 5.8QT 11-in-1 Cooking Presets (800+ Online...
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Customer reviews

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COSORI Pro Smart Air Fryer 5.8QT 11-in-1 Cooking Presets (800+ Online Recipes) , APP and Touch Screen Control, Works with Alexa & Google Assistant, Dishwasher-Safe Square Basket

COSORI Pro Smart Air Fryer 5.8QT 11-in-1 Cooking Presets (800+ Online Recipes) , APP and Touch Screen Control, Works with Alexa & Google Assistant, Dishwasher-Safe Square Basket

byCOSORI
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Top positive review

All positive reviews›
James Gifford
4.0 out of 5 starsSuch good results. So much awkward design.
Reviewed in the United States 🇺🇸 on February 19, 2022
[UPDATED AT SEVEN MONTHS - SEE END]

Okay, I'm a convert: air fryers are a great kitchen accessory. But to tell the truth, I would have tried or bought one long ago had they been more accurately marketed. Since their appearance, they've been pushed as "fryers," specifically some kind of magical deep-fat fryer that doesn't need any (dangerous, unhealthy, messy) fat or oil. Great, and that's sold ten million of them to make french fries, but a big market (like me) is probably being missed, because while we've never really wanted any kind of "fryer," we sure do adore our convection ovens.

And that's what "air fryers" really are: compact, convenient convection ovens. Anyone who's used a real convection oven knows the magic they can do; having a small one for the very specific job of turning out perfect chops, chicken breasts, fish, roast veggies and, yes, french fries without the long preheat times and energy waste of a full-size oven is a real asset. An asset to good cooks, not just someone turning out corn dogs and baskets of french fries.

So: idea of air fryer/compact convection oven: a winner. And this midsized Cosori excels at its tasks. In two weeks and ten meals, the only fault I can find with its abilities is that it sometimes takes one attempt to learn the precise time and temp needed for a particular time... but the second time is perfect.

However.

As someone with some design engineering background, I have a few less than sterling comments about the design and function of this make and model "mini convection oven." None completely dampen my enthusiasm or approval of the thing, but I will certainly shop carefully, and hands-on, should I ever buy a replacement. Let's go from least to worst faults.

PRESETS — most air fryers make a big deal of how many modes and presets they have. My judgment is that they are absolutely worthless, never turning out the best possible result, and good only for rushed or indifferent family members who want to do three other things while whipping up some fries for a snack. A chart of foods and settings, a time and temp function, a preheat button... nothing more is needed and I doubt I will use anything but these controls for the rest of this device's life.

TOUCH PANEL — it's 2022. Touch panels are a perfected technology. So why does this device have one that appears to be from the dawn of the tech and/or seem as if it's old and worn out as well, right out of the box? The buttons are impossibly — pardon the pun — touchy and erratic. They need exactly the right light, on-center touch to work. Not a press; that won't work. Not a tap; that won't work. It has to be a precise, well-aimed, downright loving touch in exactly the right spot... and even then, it fails about one time out of five. The many taps needed to set time and temp can turn into a frustrating game of Whac-A-Mole as the buttons respond like a badly-trained puppy... when they want to, and how they want to. Really, this panel should work perfectly for every user and every touch style, but instead it's an aggravating finger-puzzle every time. I have no idea if this is universal among either Cosoris or other air fryers.

BASKET (part 1) — once again, it's 2022. Air fryers have been around a while. So why is the basket assembly on this one like using something an inventor cobbled together in his garage? To start with, the release button is dangerously placed, right under the natural thumb-grip position, and too easy to press at the wrong time. I strongly recommend all new users practice handling the basket for a good long time, until the urge to press the button, on purpose or not, goes away. Because if you press it at any time except when the base pan is on a counter, said pan will fall. Hopefully not full of scalding-hot drippings. The button should be positioned and work only with a more deliberate action, not one all too easy to do by reflex.

BASKET (part 2) — not only is the basket unbelievably slippery on the bottom (from its teflon coating) but the heavy front lip of the faceplate makes it awkward to set down and keep in one place. If you pull it mostly out, such as to check the temp of cooking meet, don't let your grip on the handle weaken, or it will slide out of the fryer towards you like an attack dog. And don't take it all the way out and set it on the counter, because if you pull or tug or bump it even a little, it will slide towards you (slick as teflon, remember) and if the front lip gets near the edge, it will pull itself into a fall in the blink of an eye. You have to use maximum caution in opening, removing, and doing anything in the basket while it's hot. Yes, you should be careful, but this is like a coiled rattlesnake waiting to get you. And unless you develop a practice of removing it and setting it well back on the counter, it will. (Simply making the front lip flush with the pan, so that it doesn't have this tendency to slip-drop-fall over an edge, or not coating the bottom of the pan with teflon, would help a lot.)

And TOUCH PANEL (part 2) — if you remove the basket from the unit, whether the unit is turned on or not, the display goes into the "standby" mode, brightly lit up with dashes all across. It stays that way until you put the basket back in. You can't turn it off. The basket may be soaking in the sink, or too dirty to put back (and forget about), or in the dishwasher... the display stays on. All day, all night. Very annoying.

And TOUCH PANEL (part 3) while I'm at it. The POWER button and the GO buttons should not be side by side. Whoever designed this layout did it from a graphics perspective, not a usability perspective. Even after two weeks and much use, I keep hitting POWER — turning the unit off and erasing any settings — instead of GO... and I doubt I'm the only one. Very poor interface design.

But it cooks wonderful food, every time, once you get past these design flaws.

-- UPDATE 7 MONTHS AFTER PURCHASE --
I'll stand by all of my above (unedited) comments. The basket is still sometimes awkward to handle. The touch panel has gotten a little better, or I've adapted my technique to its quirks, but I still have to stop and wet a fingertip sometimes to get five more taps on a time or temp setting.

But I'll add the following points:

1) I have used the hell out of this gizmo and probably do 90% of my cooking with it. Every kind of meat, toasting buns, fries (of course!), roasted veggies, even 1/4 frozen pizzas and pierogi. The only thing I cook in the oven any more are long-simmer stews and meats that really have to be broiled (steaks and burgers).

2) Don't use any kind of cooking spray (an ingredient in it is what causes that gunky, nearly unremovable buildup.) Use an olive oil spritzer instead. And hand-wash the baskets after every non-dry item, and run them through the dishwasher occasionally, especially after a goopy/fatty cook like sauced chicken legs. And NEVER RUN WATER OVER A HOT BASKET — that's why your teflon coating starts to peel. Too hot to touch is too hot to run water on.

3) Buy a good probe thermometer so you can reliably check doneness. Recipe times are only a starting point.

4) The zillion presets are useless. Maybe if you have kids who are old enough to use this but not old enough to have judgment about times and temps, but not a one has cooked to my satisfaction. When and if I replace this unit, it will be with one that simply has a quick-set time and temp dial. The time/temp set feature is the only one I used after the first two weeks. and all those touch panel issues make that operation more tedious than it should be.

5) The WiFi feature is ridiculously useless AND requires you to sign up with a Chinese-based internet service that demands to access your location information. No, thanks. It's quick cooking; just how far away do you get and still need control, fachrissakes?

6) Wishing again I'd bought one of these years ago. As I said above, it's so so so much more than a "fryer" or just for french fries.

Thanks for reading. I'm here all week. Try the veal!
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124 people found this helpful

Top critical review

All critical reviews›
Vera C
3.0 out of 5 starsBuy this only for the Smart/wifi feature. Everything else is just Okay, but the smell kills it!
Reviewed in the United States 🇺🇸 on August 20, 2020
Review COSORI Smart WiFi Air Fryer 5.8QT

Pro:
-Good size not to big and tall, inside is wide.
-Fast Cooker!
-Simple to use
-Have Good Wifi rang
-Smart Feature can notify me on the phone when the food is done! Also custom your meal setting.
-Easy to clean!

Con:
-Inside might be wide, but the basket is wasting some space when the pan under it is so much larger.
-Poor height, this might be wide, but also short, can't or have hard time fitting a whole large chicken. Small 3lb is good. I did got a 5lb fit, but need to push flat as possible for it to fit. It had about 1cm clearance from the heating element, which is not ideal and it came out dry. The 3lb was still juicy due to more clearance and space for the air to heat it.
-So much plastic on the front cover, as it trap water inside after wash.
-Because it traps water, after rinsing, when you cook again, there will be steam comes out under or inside the basket (some people have noted this as smoke, but is just steam).
-Nasty smell, I don't know what it is, but after 10min of cooking there is a nasty smell, like plastic or non-stick coating. I really don't know what it is, but I would guess is the thick plastic from the front cover. It's still there after weeks of use! ( I also did washed before using it the first time!)
-Pre-set options are awful! They always over cook and burn my food. (Unless you are cooking very large or fill whole basket full, don't use the pre-setting!)
-The key/touch pad buttons as one of the worst I have use. It either reads your touch to much or don't at all, as other have stated. Mine so falr haven't fail yet.
-No dehydrator option, even though it can do it. But since COSORI sells a dehydrator oven they left this option out, other Fryer in the market have this option handy.

Final Thought:
I only pick this cause it was on sale under $100, and it has smart wifi. The App is handy as it can control the unit if the touch pad does fail one day. Cooking food is great as long you don't use the pre-setting, like cooking frys and pre-cook chicken wings from the freezer does not need 25min, rather a 12min is done! and that's fast. My conventional counter oven would take 15-20min. Food comes out not as crunchy/crispy as some other Fryer I had used.

I wish the height of the basket would be taller as another brand I had that was a 6qt was just enough to fit a whole small chicken even though it was only a little less wide as this.
Finally the weird smell really kills this review. I just don't know why, I had used my friend's fryer another brand which doesn't have this issue, I really think they over used the cheap plastic cover that's causing it after it heats up, or I could be wrong. This Fryer is, really a "heat dryer" as it doesn't fry anything nor it will replace my counter Oven, because it just can't do large item or frozen bun, which best to steam. However, it does cook fast and can keep the juice in the meat, plus reducing the fat. Again it's great with meat and that's about it, everything else is just okay. It's also a bit pricey for something with so many cons, you can find way cheaper Air Fryer this size on sale if not for the smart wifi feature. Even COSORI's other lower model which is the same size cheaper by 30%.

Update 11/2020
After months of use, the smell is still there, it has to do with the plastic, the smell is from the top of the unit, anytime I cook over 10min I can start to smell it. Won't find this toxic smell from my counter top oven. I have my windows open and fan on to escape the smell, if not I would of trashed this. Now I'm just waiting for this fryer to fail one day so I can get something else. Otherwise, it still cooks not to bad. They have so far a second firmware update, don't know what they tried to improve on the unit, wish they would have a history log from app.
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35 people found this helpful

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From the United States

David Lam
1.0 out of 5 stars Worst and most overpriced Air Fryer I have Ever Owned
Reviewed in the United States 🇺🇸 on July 13, 2022
Verified Purchase
I have owned in total 3 air fryers. All had their shortcomings but none as much as the Cosori air fryer. Let me get straight to the point, it works when you mange to get it to work. The problem is getting it to work is such a hassle. The control panels are one of the worst I have seen in 2020. The buttons half the time do not register. Imagine intermittently switching from mashing the power button to softly touching it to just power on the device. Now imagine trying to get a few buttons to register such as changing the temperature before the short timeout in which the device automatically shuts down. Even worst, you manage to enter into the temperature edit mode but are unable to move it up or down. Repeat this process just to set the time. At some point, I just let it run for the default 15 minutes and set my own timer to take it out. I have spent on average 10-15 minutes just trying to get this to work sometimes.

Luckily, the premium paid for this air fryer enables it to have smart home connectivity. The problem is that it is one of the most unintuitive ways to connect a smart device to a network. Once connected, you may be able to circumvent the issue I mention regarding the controls as you can use your phone to set the temperature and time. BUT, the wifi connectivity also is flaky and may or may not work so the fallback for more consistent controls.

All in all, I have lost all faith in the Cosori brand to make basic kitchen appliances. The basic functionality of a functioning control panel is just broken beyond belief. All the fancy presets are inaccessible since the buttons do not register. Smart device connectivity is to unreliable to work with. Last but not least, it only last for about 6 months of intermittent use (3-4 times a month due to how frustrating it is use).
2 people found this helpful
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B. Wilson
1.0 out of 5 stars Beeper is incredibly loud, buttons not very responsive
Reviewed in the United States 🇺🇸 on March 15, 2022
Verified Purchase
Actually never used the air fryer. Got it plugged in, connected to the wifi and it beeped. Wow! I was in the next room and it was unbelievably loud. After that I started experimenting with it. I adjusted the temperature and tried to toggle over to the time, the button didn't toggle. I turned it off and back on and tried again. I got it to toggle and it didn't work everytime but the biggest problem was the fact everytime you touch a button it beeps and the beep is so loud. Especially when you are standing right next to it. I also was not impressed with the quality of the basket and drawer itself. Sliding it in and out wasn't smooth at all and getting it to seat correctly required a bit of jiggling. Seemed very cheaply made. There is a button you push to separate the air fryer basket from the sliding drawer and it's very easy to push accidentally which causes the drawer part to just fall off if it happens after you've picked it up. If you have been cooking it's definitely possible to accidentally release the drawer part and have it fall to the floor when it's hot. I decided just to return it, mostly because of the loud beeper but also because of the other issues I mentioned.

Fast forward one month. Since I didn't like this air fryer and figured they were all pretty much the same I thought I would just live without one. Yesterday I decided to try the Instant Vortex Plus and it arrived today. What a difference. The volume of the beeping is normal like all the other things I have that beep. The buttons work much better than the Cosori and the basket is much sturdier and slides in and out and seats like it should. The basket and drawer are one piece that doesn't separate which prevents the accidental drawer drop. It also has a glass front so you can see the food cooking. I can see this being very useful to prevent burnt food. The Instant Vortex Plus has more features but it isn't wifi connected like the Cosori was which would be nice. Other than that the Instant Vortex Plus is definitely superior.
3 people found this helpful
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John L.
1.0 out of 5 stars Junk
Reviewed in the United States 🇺🇸 on January 16, 2023
Verified Purchase
Buttons for adjusting time and temp don't work. Tried connecting to phone. Because it is by wifi instead of bluetooth if there is a wifi disruption it stops cooking. Then I tried to resume the cooking and I noticed my fryer was deleted from the app. Fryer is heading to the dumpster.
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David C.
1.0 out of 5 stars Faulty controls
Reviewed in the United States 🇺🇸 on November 20, 2022
Verified Purchase
Our unit must of had bad controls ( I hope so) the touch controls through the flimsy plastic did not respond and we had to keep pushing them in order for it to work. Changing the temp/time is a PITA compared to the Instant pot (we exchanged to the instant pot and can't be happier). The basket will drop away if you accidentaly push the release button while moving it and having to clean two baskets is twice the work. Do yourself a favor and get the Instantpot vortex+ with Clear view window.
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Sheila Ann
1.0 out of 5 stars Save your money
Reviewed in the United States 🇺🇸 on November 29, 2022
Verified Purchase
The media could not be loaded.
 First off, the air fryer wouldn't stay connected to the app or Alexa. When I could I would have to resync it.
Now most of the time I can't even use this. Because I plug it in and my buttons don't work. Even when it did work, I couldn't reset the temperature or time. I would always have to use one of the preset buttons and then just watch things from there.
And now I can't even get it to turn on 95% of the time. Actually it's probably closer to 100% of the time. I usually just get frustrated and unplug it. Do yourself a favor and save your money. You could probably get yourself a cheaper one with real dials and stuff. And it would probably work just as well.
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Anthony Tintera
1.0 out of 5 stars Design Flaw causes failure of handle
Reviewed in the United States 🇺🇸 on September 26, 2022
Verified Purchase
I was very happy with this air fryer, and would have posted a 5 star review. Until I found out that the handle is prone to damage due to the poor design for screws and cheap/brittle plastic that can't handle the heat. The weakest point of failure is the bottom 2 screws on the basket, where it will eventually fail. This is obviously a known issue since reviews for the replacement basket on Amazon post similar pictures and failure is assured within range of months to a year or 2. The screws also do not hold, requiring regular tightening. My basket failed after very little actual use. I am contacting the company directly to see if they will replace.
Customer image
Anthony Tintera
1.0 out of 5 stars Design Flaw causes failure of handle
Reviewed in the United States 🇺🇸 on September 26, 2022
I was very happy with this air fryer, and would have posted a 5 star review. Until I found out that the handle is prone to damage due to the poor design for screws and cheap/brittle plastic that can't handle the heat. The weakest point of failure is the bottom 2 screws on the basket, where it will eventually fail. This is obviously a known issue since reviews for the replacement basket on Amazon post similar pictures and failure is assured within range of months to a year or 2. The screws also do not hold, requiring regular tightening. My basket failed after very little actual use. I am contacting the company directly to see if they will replace.
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Lydia Byun
1.0 out of 5 stars Would not recommend...
Reviewed in the United States 🇺🇸 on July 8, 2020
Verified Purchase
I wanted a new, larger air fryer as my OG Philips was getting old (albeit still running great!) - so I decided against my better judgment to try a cheaper brand based on the great reviews....but ended up regretting it immensely. Initial impression was that it looked great out of the box, but when using it I noticed the build of the machine was of much lower quality than my old Philips.

Just some cons to note (tried it for 1 month):
-The basket was really hard to pull in and out of the air fryer as well as difficult to detach from the bottom basket
-Like other reviews mentioned, the touchpad is wonky and unresponsive. I had to touch buttons multiple times repeatedly for it to respond and it was really annoying
-Biggest con for me... THE SMELL. Immediately when opening the basket, I noticed a very strong, unpleasant chemical/plastic smell. Based on instructions, it said to run the air fryer empty on high for 10-15min. However, the smell would not go away and seeped into my food, making it inedible (not to mention making my kitchen smell terrible). I tried washing multiple times, running with lemon/vinegar water, running on empty for MULTIPLE times, etc. This chemical smells reinforces my feeling that the materials they use are cheap and low quality.
-Final straw... I finally got the smell to be bearable, but when I tried heating up some food, the machine started only blowing COLD air and wouldn't work...

tldr; Smelled gross & stopped working after a month with less than 10 uses so I returned it and am going to buy a new Phillips XXL instead :)
10 people found this helpful
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Sanpheb
1.0 out of 5 stars Broken
Reviewed in the United States 🇺🇸 on January 7, 2023
Verified Purchase
Brought this in March 2021
Used once in awhile but now it is not working
It broke :-(. The fryer thinks the door is closed when it is open and open when it is closed. So can’t operate the machine.
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Shelbie Lynn Miller
1.0 out of 5 stars Didn’t work
Reviewed in the United States 🇺🇸 on November 6, 2022
Verified Purchase
We got it, plugged it in and it didn’t work. I got it as a gift on prime day for my mother so when her birthday came around it was already past the return window when we found out it just didn’t work. Amazon “help” tried to walk me through on how to plug it in, as if it wasn’t obvious. After an hour of explaining I know how plugs work, they finally told me they couldn’t do anything and told me to email the company directly.
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KH
1.0 out of 5 stars If you want the skewer rack- don't buy BLACK!
Reviewed in the United States 🇺🇸 on July 13, 2021
Verified Purchase
So why the low rating when I absolutely love my Corsori air fryer? A few months ago, I bought a smaller (3.7) RED air fryer which came with a skewer rack. I paid $10 extra for the RED. I loved my air fryer so much, I brought the red one to a little vacay home I have in PA and bought the bigger 5.8 for home use in BLACK on prime day. It was a great deal, but alas, it was missing the skewer rack. I called company support only to find out that BLACK Corsori AFs do NOT come with the rack which I use often. Only the WHITE and RED come with it- they do that because the red and white are not as popular as the BLACK so it is incentive to buy red or white. Heads up to Corsori- people buy what goes with the kitchen decor- not because of the skewer rack. Perhaps if they didn't charge MORE for colors other than black, you might sell more AF with color????? Then I was told, if I wanted the rack, I could buy a kit- a minimum of $18-$20 MORE with items I do not want. This just seems like a deceitful business practice. Why not charge less for color and put racks in all of them?
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