Amazon.com: Customer reviews: Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags and More; Water Resistant with 1 Year Replaceable Battery

Top positive review

Great Product!! READ!!!!!

Reviewed in the United States on November 7, 2019

I normally don't write review's for products, but the tile is too fantastic not to yell it from the roof tops! I am always losing my keys or my phone and with the tile it makes it so easy to find my keys in a flash or find my phone! All you have to do is attach it to your keys and you're all set!
When you misplace your keys, you go into the app on your phone (which is super user friendly) and tap, find my keys. It then rings your tile that is attached to your keys and if they are not in an area where they can ring, it shows you the location of the tile, which is also very helpful!
If you misplace your phone, you can double tap the middle button on the tile and it will ring your phone!
It is such an amazing product and I am thinking about attaching them to everything in my house!! (I am such a scatter brain!)

288 people found this helpful

Top critical review

All critical reviews›

Rowena G. Matthews

Location must be turned on permanently

Reviewed in the United States on October 27, 2019

I thought this was a brilliant idea for keeping track of keys, etc. But the app has a tragic flaw. It only works if location services are turned to always, even thought when traveling out of wifi range, this puts a huge load on the phone battery (you use a mobile app to find out where your keys are). Since adding this app, and activating my tile, my battery life has shot down. If I change location services to "when using the app" it tells me that my tile has been disabled. This needs to be fixed--much of the time we don't need our locations tracked since the tile is immobile, or we know exactly where the object is.

2,648 people found this helpful

Sort by

Filter by

Filtered by

2 starClear filter

464 global ratings | 72 global reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Rowena G. Matthews

Location must be turned on permanently

Reviewed in the United States on October 27, 2019

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

2,648 people found this helpful

Helpful

Randal Miller

The more you use it, the more annoying it gets!

Reviewed in the United States on October 17, 2020

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Every single time you use the app, you have to suffer. First, there's 15 seconds of clicking away the pop-up ads for "upgrade", and pop-ups to switch on "Location Access". There is no way to set your preferences permanently. 24/7 location tracking is unnecessary and runs down your battery. The 2nd thing is that while you can customize the sound alert that the tile broadcasts, ALL selections are whimsical ringtones. Once you finally reach your lost item, it's too late... the stupid ringtone is stuck in your head!

102 people found this helpful

Helpful

KAC

Works but privacy issues

Reviewed in the United States on October 11, 2020

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Bought this because my wife keeps misplacing her keys. Friends recommended so we bought one to try. It finds whatever is attached. But at a privacy price. Location must be set to "Always". So basically Tile is able to track all your movements. I really dislike this feature. If wife looses her keys I turn it on long enough to find them. This works if the keys are in the same vicinity. For example in the house where there is WIFI connection and the tracking cell phone is within bluetooth range of the Tile device. But if she were to leave them somewhere else, we would only find them if location is set to always at the time they disappear. In other words, Tile needs the location history to locate the lost item. It seems like the perfect device for any government or corporation, foreign or domestic, to collect movement history and do who knows what with that knowledge. Even better, we bought the device and voluntarily gave them the right via the software license. I'm going to make some spare keys...
Pros: It works to find stuff
Cons: Sacrifice privacy and expose yourself to unknown entities tracking your every movement

4 people found this helpful

Helpful

Chicgal

not as versatile as I had hoped

Reviewed in the United States on July 19, 2020

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

I bought this for my mom who has dementia. She keeps hiding her keys because she thinks someone will take them if she hangs them on the key hook. I'm usually not allowed in her building so I hoped it would work if I stood outside (she is on the second floor) but it doesn't. She has an Alexa but during the short time they allowed me in her apartment it didn't work right. I had hoped we had a solution to her hidden keys but for now it's not that helpful. ADDENDUM I kept the tile on mom's keys and now that everyone is vaccinated I can go in her apartment to find the keys. However after only about 8 months the battery apparently died and I can't find her keys. The company sent me a new battery but that doesn't really help since the keys/tile are missing. She's in a locked unit so I know the keys are there and I'm disappointed the tile quit working. Have not decided what I'm going to do, if I get her another key I may look into other key finder options.

3 people found this helpful

Helpful

B. W. Schmitt

It just doesn't work very well

Reviewed in the United States on June 15, 2021

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

I ordered this to use as a tracker for my cat's collar when she's out in the yard. She (almost) never leaves our fenced-in back yard, but it can still be difficult to see her if she doesn't want to be seen. The problem, at least partly, is the limited range of Bluetooth, but since my original plan of an RF tracker was, and is, out of stock everywhere, and GPS collars are too big for a cat, I thought I'd give this a try.

Once the cat is more than 10-15 feet away, the Bluetooth disconnects; not surprising, as this is typical Bluetooth performance. The problem is that it takes so long to reconnect, once it is back within range, that nine times out of ten, I've already found the cat before the Tile has even re-established BT connectivity, let alone sent the signal to play the audio location tone.

Granted, using this on a pet collar may not be quite the same as clipping it to a keychain or something similar. But since a keychain is also a lot smaller than most pets, it would be that much more difficult to see when the BT invariably takes forever to establish a connection. And, if I have to be almost literally on top of the Tile before it will re-establish the BT connection and send the audio location tone, then really, what's the point?

It's a nice idea, but it simply doesn't work very well.

One person found this helpful

Helpful

Kathryn K

Not so great for tracking kitty

Reviewed in the United States on June 5, 2021

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

UPDATE: After using this for 2 months we have discovered that unless our kitty 10’ or less away from us the tracker will not locate her. In fact it will at times show her over on the next street over a block away even when she is 20’ away from me in the back yard and I can see her. Do not rely on the tile to find your pet if it runs away or is stolen.

Bought this to keep track of my kitty outside. Unfortunately I can’t even find her inside if she’s standing right next to me sometimes... it’s a hit or miss type thing. Sometimes it works, we have the tracker app turned on all four phones it seems to triangulate so it shows up somewhat better but not all the time.
When it does work, it’s super funny how my kitty looks down at her tile and starts trotting to the door. She has learned that when the song starts to play its time to come in. When it does work, it works well!!

One person found this helpful

Helpful

Not what I was expecting.

Reviewed in the United States on November 29, 2019

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

I'm giving it 2 stars because it constantly gave false locations. Plus the lack of a true gps feature kind of makes these very limited in their range. The app is better than some of the others I've tried out though. I will wait till they improve this technology. Poorly designed

9 people found this helpful

Helpful

Mork&Mindy

The product we need, but not the one we deserve (for the price)

Reviewed in the United States on July 4, 2021

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

After losing a very important set of keys, I sought out a way to find my new set, should they go missing. I came across the Tile, and saw the overwhelmingly positive reviews here on Amazon, and decided I should research. Everything looked great on paper - exactly what I needed, although I did feel the price was a bit too high, but I ordered anyway.

In the end, it has been REALLY hit and miss. Mostly miss. 75% of the tests failed to trigger the device, and it doesn't seem to be related to range since many of the tests failed within 10 feet of the device. Changing batteries didn't help.

Would not recommend.

Helpful

Deutsche Man

Somewhat disappointed

Reviewed in the United States on December 23, 2020

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

The primary issue I have with this product is that it doesn't always work when you need it to.

I turn my Bluetooth and GPS radios off on my cellphone in an attempt to improve battery life. Turning both back on, in order to locate the Tile does not work, even when both the phone and Tile are in close proximity to each other.

There have been multiple instances where I've been unable to locate my keys using the Tile, and I'm glad I only bought one instead of a pack.

2 people found this helpful

Helpful

Mjfavale

When it works, it's great. But it's "out of range" 75% of the time.

Reviewed in the United States on November 26, 2021

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

I use this Tile to find my son's security blanket that he's always hiding in cupboards. When it works, it's great. However, it only works about 1/4 of the times I try to use it. The other 3/4 it says it's "out of range" - even when I have my phone in one hand and the Tile in the other. I live in a fairly small house that is fully WiFi covered, and my location is always turned on in my phone, so I can't see why that should be a problem. So what gives? Is my house wired with lead? Do I live in a kind of anti-Tile Bermuda Triangle? Are aliens suppressing electromagnetic communication around the Tile? Or is this just a flawed product? Who knows?

One person found this helpful

Helpful

Questions? Get fast answers from reviewers

Need customer service? Click here

‹ See all details for Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item...

5 star		78%
4 star		12%
3 star		5%
2 star		2%
1 star		4%

Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item...

›

Customer reviews

Customer reviews

Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags and More; Water Resistant with 1 Year Replaceable Battery

Top positive review

Top critical review

Filtered by

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item... › Customer reviews

Customer reviews

Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags and More; Water Resistant with 1 Year Replaceable Battery

Top positive review

Top critical review

Filtered by

There was a problem filtering reviews right now. Please try again later.

From the United States

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

There was a problem loading comments right now. Please try again later.

Questions? Get fast answers from reviewers

Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item...

›

Customer reviews