Amazon.com: Customer reviews: Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags and More; Water Resistant with 1 Year Replaceable Battery

Top positive review

Good but batteries die once a year.

Reviewed in the United States 🇺🇸 on May 22, 2023

Only thing I don't like about it is the batteries only last about a year. Other than that it's great. My husband used the spare key for something and left them in jacket he only uses maybe once a year if that. They've been gone for a few months now and I finally decided to try the tile. It worked 🤷🏼‍♀️

Top critical review

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D Wilson

Can't tell you where your bag IS but it can tell you where it WAS.

Reviewed in the United States 🇺🇸 on May 3, 2023

Yeah, not too impressed. It only works if other cell phones are new it and have the TILE app installed and open. It does let us know that our bag was loaded on the aircraft we were on...but the airline's app already does that so this is just a cute little gadget, not really handy. I like that the battery can be replaced when it wears out, that's a plus.

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Donna

Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finde

Reviewed in the United States 🇺🇸 on May 18, 2023

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Not good. Battery bad from start, maybe. Did not work. I wanted to locate my phone using the tile on my keys and vice versa. It did beep once or twice but never located anything and seldom beep when pushing the button. Don't wase your money or time.

Helpful

It just doesn't work very well

Reviewed in the United States 🇺🇸 on June 15, 2021

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

I ordered this to use as a tracker for my cat's collar when she's out in the yard. She (almost) never leaves our fenced-in back yard, but it can still be difficult to see her if she doesn't want to be seen. The problem, at least partly, is the limited range of Bluetooth, but since my original plan of an RF tracker was, and is, out of stock everywhere, and GPS collars are too big for a cat, I thought I'd give this a try.

Once the cat is more than 10-15 feet away, the Bluetooth disconnects; not surprising, as this is typical Bluetooth performance. The problem is that it takes so long to reconnect, once it is back within range, that nine times out of ten, I've already found the cat before the Tile has even re-established BT connectivity, let alone sent the signal to play the audio location tone.

Granted, using this on a pet collar may not be quite the same as clipping it to a keychain or something similar. But since a keychain is also a lot smaller than most pets, it would be that much more difficult to see when the BT invariably takes forever to establish a connection. And, if I have to be almost literally on top of the Tile before it will re-establish the BT connection and send the audio location tone, then really, what's the point?

It's a nice idea, but it simply doesn't work very well.

One person found this helpful

Helpful

Marie Claire Glidden

DAY2.. dead

Reviewed in the United States 🇺🇸 on May 14, 2023

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Returning cause I cannot open the battery compartment.

Helpful

Manu

Absolutely not worth it

Reviewed in the United States 🇺🇸 on July 20, 2022

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

This thing only really works when you’re within a certain range which makes it pointless. I bought this for one of my cats that sometimes goes outside. I like that I can make the tile play a sound when I want to find it, via the app on my phone. But when the tile is not in range, it does not work. Tracking it works the same way - it has to be in range. So when my cat explores the neighborhood and I can’t find him, the tile doesn’t show me where he is, unless he’s within range. The other day my cat was hiding downstairs but I thought he snuck out. According to tile he wasn’t in range so I clicked on „notify when found“. Well about half an hour after my cat came upstairs, the tile finally notified me that it was found… So basically this whole thing is totally pointless.

2 people found this helpful

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Terye A.

Lasted 7 months. Didn’t work consistently.

Reviewed in the United States 🇺🇸 on April 5, 2023

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Purchased August ‘22. March ‘23. Nuff said.

Helpful

Angel Conde

Abysmal product

Reviewed in the United States 🇺🇸 on July 15, 2022

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Thus far I'm pretty disappointed with this particular model of Tile. I have the card Tile that I put in my wallet and that one works great. This one however sucks compared to the other Tile. With light usage the product completely stopped working after 2 months. Eventually I just sort of gave up on using it. I checked my app and it said the battery needed replacing so I thought maybe that's why it didn't work. I replaced the battery today and the product still doesn't work. The Tile app itself isn't very useful at all as you often can't tell when the tile is working as intended or not.
Overall disappointed with this and would not recommend you buy it.

2 people found this helpful

Helpful

Rowena G. Matthews

Location must be turned on permanently

Reviewed in the United States 🇺🇸 on October 27, 2019

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

I thought this was a brilliant idea for keeping track of keys, etc. But the app has a tragic flaw. It only works if location services are turned to always, even thought when traveling out of wifi range, this puts a huge load on the phone battery (you use a mobile app to find out where your keys are). Since adding this app, and activating my tile, my battery life has shot down. If I change location services to "when using the app" it tells me that my tile has been disabled. This needs to be fixed--much of the time we don't need our locations tracked since the tile is immobile, or we know exactly where the object is.

2,667 people found this helpful

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Kathryn K

Not so great for tracking kitty

Reviewed in the United States 🇺🇸 on June 5, 2021

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

UPDATE: After using this for 2 months we have discovered that unless our kitty 10’ or less away from us the tracker will not locate her. In fact it will at times show her over on the next street over a block away even when she is 20’ away from me in the back yard and I can see her. Do not rely on the tile to find your pet if it runs away or is stolen.

Bought this to keep track of my kitty outside. Unfortunately I can’t even find her inside if she’s standing right next to me sometimes... it’s a hit or miss type thing. Sometimes it works, we have the tracker app turned on all four phones it seems to triangulate so it shows up somewhat better but not all the time.
When it does work, it’s super funny how my kitty looks down at her tile and starts trotting to the door. She has learned that when the song starts to play its time to come in. When it does work, it works well!!

One person found this helpful

Helpful

Works but privacy issues

Reviewed in the United States 🇺🇸 on October 11, 2020

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Bought this because my wife keeps misplacing her keys. Friends recommended so we bought one to try. It finds whatever is attached. But at a privacy price. Location must be set to "Always". So basically Tile is able to track all your movements. I really dislike this feature. If wife looses her keys I turn it on long enough to find them. This works if the keys are in the same vicinity. For example in the house where there is WIFI connection and the tracking cell phone is within bluetooth range of the Tile device. But if she were to leave them somewhere else, we would only find them if location is set to always at the time they disappear. In other words, Tile needs the location history to locate the lost item. It seems like the perfect device for any government or corporation, foreign or domestic, to collect movement history and do who knows what with that knowledge. Even better, we bought the device and voluntarily gave them the right via the software license. I'm going to make some spare keys...
Pros: It works to find stuff
Cons: Sacrifice privacy and expose yourself to unknown entities tracking your every movement

4 people found this helpful

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Noor

Useless if you want to know the location in real time.

Reviewed in the United States 🇺🇸 on October 4, 2022

Style: Mate White -2020 ModelPattern Name: TrackerVerified Purchase

Bought it to track luggage during recent overseas trip. Luggage was delayed in NY. Tried to locate using the app. Did not work. Useless as the tracker takes hours or days to update location. Defeats the purpose of having this. Does not give position in real time even when location in turned on at all times.

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Tile Mate (2020) 1-pack - Bluetooth Tracker, Keys Finder and Item Locator for Keys, Bags and More; Water Resistant with 1 Year Replaceable Battery

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