Top critical review
I really wanted to like these earbuds.
Reviewed in the United States on February 1, 2020
So, when I got this headset, everything looked and sounded great! It even came with a nice hard-ish zipper case to store the earbuds in. It's a square case about 1.5x1.5x1 inches. Unfortunately, the volume buttons stopped working correctly. I thought it was my phone at first, so I unplugged and plugged in the headphones, thinking that would fix it; no dice. I restarted my phone, and things started working again. I thought I was golden, but nope; the volume buttons, once again, stopped working. The play/pause button worked fine, just not the volume buttons.I called Amazon, and they gave me a refund; they even worked with me so I didn't have to send the item back--which was very nice of the rep. I'm going on vacation within the next couple of days, and returning something to UPS while packing for myself and our dogs, plus getting everything in the house neatened is too much. I'm also packing for our dogs, who will be staying at a boarding facility while we're away.
So, to sum up, The earphones fit well, sounded and looked nice, came with a great case, but volume controls didn't work most of the time; maybe I got a lemmon.