Top critical review
HP, a got a bad cassette and your customer service said "too bad."
Reviewed in the United States on September 19, 2017
I got this refill. An original HP.
After installation, I noted small lines and specs on the right side roller.
And, HP tech support said my 15 month old laser color printer is out of warranty, and even though the problem is the roller, too bad.
So, HP, get your act together.
Get better quality control or warranty your product cassette refills for laser ink printers. I shouldn't have to jump through hoops to get a new cartridge.
HP, you need a consumer customer product improvement. My next printer will be someone else