Top positive review
The unit was not what I hoped it would be. The customer service was excellent!
Reviewed in the United States on March 2, 2020
I was looking forward to purchasing a Blue ray with wifi to make my not so smart tv, smart. The unit was easy to set up. The problem was that connecting to the internet each time was a bit slow. When I would try to use Netflix, the remote would stop transponding with the unit. The player froze up and had to be unplugged to reboot. Sometimes the picture was distorted and picking up wi fi proved to be hit and miss. I ended up buying a more expensive unit and I switched brands. Update, the more expensive player still had connection problems especially with Prime. Amazing Dealzzz could not have been nicer dealing with my issue. I downloaded the return label and shipped the unit back to them. I received a follow up phone call to discuss the issue. I requested a refund which they said is coming soon. Great customer service. I will definitely check them out for my next purchase.