Amazon.com: Customer reviews: SAMSUNG 50-Inch Class Crystal UHD TU7000 Series - 4K UHD Smart TV with Alexa Built-in (UN50TU7000FXZA)
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  • SAMSUNG 50-Inch Class Crystal UHD TU7000 Series - 4K UHD Smart TV with...
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,309 global ratings
5 star
76%
4 star
9%
3 star
4%
2 star
2%
1 star
8%
SAMSUNG 50-Inch Class Crystal UHD TU7000 Series - 4K UHD Smart TV with Alexa Built-in (UN50TU7000FXZA)

SAMSUNG 50-Inch Class Crystal UHD TU7000 Series - 4K UHD Smart TV with Alexa Built-in (UN50TU7000FXZA)

bySAMSUNG
Size: 50-InchStyle: TV OnlyChange
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5.0 out of 5 starsnot surprised
Reviewed in the United States on August 23, 2020
I'm a 20th century guy, smart TV's however are a requirement in this day and age. This went into my bed room, have a much larger Samsung smart TV in the Living room. So the title exactly matches how my expectations were met. It's a good TV, really for the price point it's an amazing TV. Does everything my semi tech life requires and has more features than I'll ever figure out how to use.
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70 people found this helpful

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Brian
3.0 out of 5 starsYou Get What You Pay For...
Reviewed in the United States on May 18, 2020
I gave this 3 stars as the TV functions as it should and it's my fault that I didn't do my homework (I did not buy this from Amazon - it was the last one left at the store I was at a couple days ago and the last one in my area. It was a good price, so I jumped on it and thought I'd post a word of warning here). I was under the assumption that all 4k TV's were running at 120 hz at this point - had no idea new 60Hz TV's were still being made. I kept messing with the picture as my nearly 11 year old 1080p 240hz Samsung 55 in. looked better. Well, that 240Hz refresh rate is why. When I read the specs online I was shocked to see the refresh rate at 60hz ('motion rate 120' is just gimmicky buzzword speak to sell low grade TV's like 'blast processing' was used to sell Sega Genesis for those old enough to remember). I still love Samsung, and I will be getting a better TV from the brand when I can. If I had known the refresh rate was only 60Hz I would have never considered getting this (really wish the store I was at had the full specs on the product card... But yeah, my fault). If you don't play video games or aren't super picky when it comes to image quality in movies, this TV is fine. If you do play games and are concerned about image quality in your movies well, with electronics you get what you pay for.
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385 people found this helpful

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From the United States

Brian
3.0 out of 5 stars You Get What You Pay For...
Reviewed in the United States on May 18, 2020
Size: 70-InchStyle: TV Only
I gave this 3 stars as the TV functions as it should and it's my fault that I didn't do my homework (I did not buy this from Amazon - it was the last one left at the store I was at a couple days ago and the last one in my area. It was a good price, so I jumped on it and thought I'd post a word of warning here). I was under the assumption that all 4k TV's were running at 120 hz at this point - had no idea new 60Hz TV's were still being made. I kept messing with the picture as my nearly 11 year old 1080p 240hz Samsung 55 in. looked better. Well, that 240Hz refresh rate is why. When I read the specs online I was shocked to see the refresh rate at 60hz ('motion rate 120' is just gimmicky buzzword speak to sell low grade TV's like 'blast processing' was used to sell Sega Genesis for those old enough to remember). I still love Samsung, and I will be getting a better TV from the brand when I can. If I had known the refresh rate was only 60Hz I would have never considered getting this (really wish the store I was at had the full specs on the product card... But yeah, my fault). If you don't play video games or aren't super picky when it comes to image quality in movies, this TV is fine. If you do play games and are concerned about image quality in your movies well, with electronics you get what you pay for.
385 people found this helpful
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5.0 out of 5 stars not surprised
Reviewed in the United States on August 23, 2020
Size: 43-InchStyle: TV OnlyVerified Purchase
I'm a 20th century guy, smart TV's however are a requirement in this day and age. This went into my bed room, have a much larger Samsung smart TV in the Living room. So the title exactly matches how my expectations were met. It's a good TV, really for the price point it's an amazing TV. Does everything my semi tech life requires and has more features than I'll ever figure out how to use.
70 people found this helpful
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J. H. Morgan
5.0 out of 5 stars I use this as my computer's monitor... Yes everyone is jealous.
Reviewed in the United States on November 11, 2020
Size: 55-InchStyle: TV OnlyVerified Purchase
I have this TV attached to my computer (which is equipped with a GTX 1080). Before I had a 55" TCL, but some of the pixels died and then the picture quality went south. I decided to step up to the Samsung. Not only is the picture better, but much to my surprise, the sound quality is MUCH better on the Samsung that other devices I've owned.

I run my PC in 4k (2160p) which gives me the same number of dots on the screen as running 4 x 1080p monitors. By using a 55" TV, the actual dots displayed are just a little bit bigger than if I had 4x24" monitors (which is good because the upper corners will be further away than if you have a single 24" monitor). Video quality is outstanding, and productivity using this monitor is outstanding (especially if you are a programmer, or write tutorials).

I also use the TV with my Xbox-One-X and they work very well together using HDR.
54 people found this helpful
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Dev
1.0 out of 5 stars This tv is horrible. Just horrible.
Reviewed in the United States on August 10, 2020
Size: 75-InchStyle: TV OnlyVerified Purchase
After mounting I noticed the picture was grainy, blurry, and simply not good. I called multiple times and asked about the return policy and after multiple different answers and emails, I learned that I would take a 50% hit since I threw away the original box.

So I called Samsung and my cable provider to see if they could help me with the picture and the picture did not get any better whatsoever. In fact, a representative told me I bought Samsung’s “mid-grade tv” - I wouldn’t give this tv that high of a grade.

Do not buy this tv. Currently, I sit outside on my back porch and watch my LG that is 10 years old in the 95 degree heat as I live in MS vs inside watching this tv in the air conditioning. Truth. One of the worst purchases and decisions I’ve made.

If there was an option to give the picture quality negative 5 stars I’d give it negative 10.
139 people found this helpful
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Steve Gehrman
1.0 out of 5 stars Super annoying ads everywhere, terrible users interface. Super hard to use. Bloatware everywhere
Reviewed in the United States on June 25, 2020
Size: 55-InchStyle: TV Only
I just unboxed this and I was assaulted by Samsung TV and Samsung Commercials and trying to navigate out of this horrible user interface is very difficult. They tell you to install a phone app to turn on the TV. This is all about Samsung stealing your data and feeding you ads at every chance it can get. Super annoying. I just WANTED A TV, not a Samsung promotional advertising tool. This TV is full of bloatware and apps you can't delete. The remote control is unusable. 1 second delay in responding every click.
162 people found this helpful
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Jairus lawson
5.0 out of 5 stars Great Buy
Reviewed in the United States on April 30, 2020
Size: 50-InchStyle: TV OnlyVerified Purchase
Love th new TV... Great sound... Great picture... Easy set up
32 people found this helpful
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Kimberly Kristoff
1.0 out of 5 stars This Purchase was a Mistake!!
Reviewed in the United States on August 23, 2020
Size: 70-InchStyle: TV OnlyVerified Purchase
Worst purchase ever!

1. TV stopped working two weeks after I got it.
2. It does not have Alexa built in, when I called Amazon, the Representative told me to call the third party seller who told me to call Samsung.
3. The app interface is hard to manage and unattractive.
4. Amazon made it easy to return by sending out a delivery driver in 3 days.
Customer image
1.0 out of 5 stars This Purchase was a Mistake!!
By Kimberly Kristoff on August 23, 2020
Worst purchase ever!

1. TV stopped working two weeks after I got it.
2. It does not have Alexa built in, when I called Amazon, the Representative told me to call the third party seller who told me to call Samsung.
3. The app interface is hard to manage and unattractive.
4. Amazon made it easy to return by sending out a delivery driver in 3 days.
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81 people found this helpful
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B. Rosenthal
5.0 out of 5 stars Great product/pictrure
Reviewed in the United States on June 1, 2020
Size: 43-InchStyle: TV OnlyVerified Purchase
easy to use, and installation, fast feautures and great value, thank you.
24 people found this helpful
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Marlin
5.0 out of 5 stars Hermoso
Reviewed in the United States on June 4, 2020
Size: 55-InchStyle: TV OnlyVerified Purchase
Gracias lo recomiendo
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5.0 out of 5 stars Hermoso
By Marlin on June 4, 2020
Gracias lo recomiendo
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18 people found this helpful
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Mr. Pinchy
5.0 out of 5 stars High quality for a reasonable price.
Reviewed in the United States on April 13, 2021
Size: 58-InchStyle: TV OnlyVerified Purchase
The image quality on 4K UHD productions is astoundingly clear and vivid. The remote control has a bit of a lag associated with it. There's no "Favorites" button. The TV lost the WiFi connection a few times so I used the LAN wired option which is really how you should connect to the internet in every situation especially for viewing 4K streams. It arrived in pristine condition in protective packaging from California to Maryland in less than a week. I recommend this TV.
6 people found this helpful
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