Top positive review
Mine came with a revised hose. I used a longer arm. Very Happy.
Reviewed in the United States on September 16, 2020
I read a lot of complaints about a plasticy hose that wouldn't straighten out. Mine came with a metallic hose that is very compliant, and has no memory effect. So I'm guessing Delta upgraded the hose in this package based on consumer feedback.
Based on reviews, I threw away the 5" arm included with this set and bought a 10" arm elsewhere before even installing it, and it works well. Granted, our shower is oversized, so there isn't a space issue. 10" is generous, I think even an 8" would work well.
I was planning on removing the flow restrictor based on the 'low flow' reviews, but I've found that the flow is actually very good when using the center shower head only. It's a full and crisp stream of water that is more than sufficient.
But I do agree that when using the larger fixed shower head, and/or when using both shower heads at the same time, the flow is anemic. I might pull the restrictor to see how much it improves those modes, but I also don't want to use 150 gallons of water every day (three kids use this shower), so I'm on the fence. I'll probably leave it as is since the center shower head works well. It's just a waste of hardware, because in this scenario, the larger shower head will never be used.
Overall, I'm pretty happy with this set, it looks good and performs well.