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I somehow managed to "hack the system" and get the book early. :)
And because of that, I was able to finish the book already and write this review.
My final analysis? .. Even the first 100 pages of this book – if applied – will radically improve your business!
The book is extremely practical, with actual examples for how to go about improving your business systems (and we all have systems, some of them are just really poor).
The most important takeaways for me were:
- Nailing the "Critical Client Flow" (CCF) for ONE customer avatar and ONE primary product/service. - The erroneous thought the the business owner is the only one who can create systems (this was liberating!) - The power of having a "systems champion" on your team, who they are, and what they can do for your business - How systemizing your business can be a phased process, especially with a clear plan to do so (this book is it!) - How to actually go about documenting your business systems (the author shares some seriously awesome shortcuts in the book)
I could go on... but those are some of the biggest takeaways for me.
And hey, it doesn't hurt that the author (David) is a seriously standup guy. He's extremely caring, very detail oriented (he hasn't left out anything you need to succeed in this systems journey!), and he's someone who isn't just sharing what he knows from theory, he has a life of experience to back up what he says (and he shares it in the pages of this book).
I picked up both the e-book and Audible version of SYSTEMology® when it launched. Why? I consult with business owners who seek to address challenges they have that are limiting their ability to grow, generate profits and create a capitalized asset they can transfer to their family, employees or sell to a new owner in the future.
I am not a business broker, but I've seen a number of firms where the owner intended to sell their business someday and retire. That happens far less often than you'd think. And, even when it does, it sells for far less value than most owners expect. Dave Jenyns has articulated one of the clearest prescriptions for addressing why so many owners work longer than they like, harder than they want and for less than they deserve.
The key issue Dave's book addresses rather well is why most owners can't walk away from their business and have it continue to be a viable and profitable venture without them. Most become slaves to the very vehicle, the business, they assumed would be their ticket to financial freedom and a comfortable retirement.
I've followed Dave Jenyns for some time through his podcast and blog. I've found his experience, success and clarity about how to 'bullet-proof' your business so it can operate independently of the founder / owner to be nothing short of amazing. In this book, he lays out a clear path to follow to gain control of the primary and secondary processes that make a business operate profitably. Once that's done, he reveals how to ensure that the team members who must use them to operate efficiently and effectively will 'buy into' and use them. Finally, he deals with the 'head trash' of both the owners and staff about systems that can sabotage any attempt to adopt and maintain a systems based business. Once that's accomplished, the owner is no longer tied up "fire-fighting" and can focus on more strategic concerns. At that point, the owner may find him or herself . . . maybe for the first time ever, to be truly working ON the business rather than IN it. Good read. Well written. Highly recommend.
On p. 23 there is a diagram that shows the stages a business goes through, from being in survival mode to stationary to scaleable to saleable. Having worked for other companies and started a few of my own, I can attest to the fact that those that sell for big numbers (I was employee #22 at a company that sold for $1.8B) and those that can't be sold at all (others I worked for and some I started) have one big difference between them—those that sell are systematized, well-oiled machines you could plug almost anyone into and they would keep on chugging, and those that don't sell are the founder or a small group of individuals running around getting things done that only a group of top experts can get done.
If you only implement a fraction of the tips in this book you can move your business from being one you are constantly rushing to fix and work in so that it can survive, to one that runs itself and you work on to refine and improve.
SYSTEMology is a step-by-step guide to implement systems in your business. As the author says, it's a "system for creating systems." in fact, what I love the most about this book is that it is structured in a systematic way. We are taken through the 7 key steps to implement systems in our business so that it runs smoothly and efficiently. I especially loved that each chapter is preceded by a quick overview, so we know what to expect. In addition, each chapter ends with a handy list of action steps, so we can implement. The case studies included throughout the book make it much easier to visualize how the process works. This book is the business solution to grow by working on our business instead of working in our business. 5 stars!
Wow! 48 five star reviews so far. As an author myself I can only wish for that. But it is impossible not to give this excellent book five stars, and I decided to before I even looked at other reviews.
I've known Dave for years (he contributed to one of my first books) and have watched his growth with interest, not to mention envy. This latest book represents the culmination of his experience (so far), and is not only highly informative but also a great read.
He starts with a gripping tale of how his foresight paid off in a once-in-a-lifetime opportunity that he was able to take, and goes on to explain how he did (and you can) set things up to create lasting value in your business, come what may.
So many business creators find themselves in the position that he describes, it should be required reading for anyone concerned about their future and that of their business. You have to get it, and you won't regret it!
What would happen if you added one new system per week in your business? By this time next year, you could have a business that supports your life, not the other way around! In SYSTEMology David Jenyns teaches us the system for creating systems in our business. If you've been overwhelmed or unsure of where to start when it comes to systemising your business, SYSTEMology gives you the roadmap for not only getting started, but also how to get team members creating systems for you!
Systemology is the book for any business leader wanting to systematize a department, business unit, or the whole company. Though the book is addressed to small business owners, it will equip anyone working in business (or Non for Profit) to streamline any operation. It’s just fantastic! BTW, it clarifies one of the biggest confusion in the market: what a project management tool is meant and what is not. It will save you thousands of dollars both on software and productivity.
I've been a HUGE fan of Michael Gerber's work for a many years. When I went in search for something more in-depth, a step-by-step solution, for business owners that I work with and myself - I came across SYSTEMology. Just WOW!!!
In all my years in business I had never seen something written to help navigate through processes, so succinctly.
David Jenyns has put together the perfect work for a small business owner to be able to bring order out of chaos and to be able to scale efficiently and effectively. I've met with so many small business owners who don't identify with programs and services that are designed mid-large companies in mind and this one, well it hits every mark for them.
Big big fan! We plan on implementing this system in my business and I could not be more excited! This has finally given us a process to document our processes and I have the perfect team to help implement it! Thanks, David! 🙌🏻