Top critical review
Just be aware of everything before you buy!
Reviewed in the United States 🇺🇸 on July 16, 2021
I like the look of them, they will serve their purpose for my temporary home. The assembly directions suck, there is no explanation, just hard to understand pictures, no specific instructions. I searched the internet for instructions and found a posting from a previous customer. They look ok, they are sturdy and comfortable for me, I’m small about 118lbs, my husband is bigger, taller and about 200lbs not so comfortable for him. Time will tell how long they will last.
When I first got the package, the screws to connect the legs to the bottom of the chairs were missing, the chairs were dirty, dusty and some were scratched, the screws holding the legs together are all rusted. I reached out to the company, they were apologetic and understanding, they agreed to send out a new set, they were great about it, just very inconvenient for the consumer as I had to wait an additional week to get the new complete set and I had nothing to sit on for a week. I would give 0 star for assembly if available, sturdiness a 3 because of my husband, he is 6-4, 200 lbs. Value for money, time will tell how long they will last, I think they are better suited for smaller people and children.
Service from the company once they were aware of the problems, I give them 5 stars as they acted fast (from China) and corrected the issues by replacing the chairs with all of the parts the second time around. I do have to say the second set of screws were also rusted, the metal pieces were very rusted, the chairs were dirty and dusty. I’m done fighting so I just cleaned them, picked the less rusted screws and pieces to assemble.
I would not buy again just because of the experience, I do think the chairs are great for a family with young kids.