Top critical review
Does not work, defective right out of the box.
Reviewed in the United States on November 15, 2020
Print head fault, HP support says it is a new model and they think it might be the print head. I was promised a print head delivered by 11/10/2020...It is 11/15/2020 and still no print head.
To add insult to injury...I can return plotter, but I have to pay shipping. It is an oversize item, shipping by ground will mean investing another $100 plus into this boat anchor.
Looks like my options are to take this plotter to an authorized service center or wait for a print head. Meanwhile I am using FedEx office for prints. Interestingly FedEx does not use HP plotters...