Top positive review
Decent luggage, the 20” is too small.
Reviewed in the United States on February 8, 2020
I am generally pleased with this luggage and it performed well on a recent trip to Europe. It is lightweight, it held up well to the baggage handlers and still looks very nice.
rolls easily on 2 or 4 wheels
Handles are sturdy enough even when fully packed
Attractive design, held up well
The 28” is big enough that I didn’t need to expand it
Low price for attractive luggage
Cons: The 20” carry-on case is very small. I was amazed how much bigger my daughter’s Samsonite Winfield II carry-on was
compared to the Coolife carry-on. It seemed to be the smallest carry-on on our flights.
The end result for me is that I will need to buy a different carry-on for future trips, which is why I went with 3 stars. If a smaller carry-on works for you then I would recommend this luggage, especially considering the price point.
A CoolLife rep reached out to discuss my complaint with the 20” carry-on. She said she would share my complaint with those in charge of manufacturing. She requested I delete my review in exchange for a 20% refund. I said I would reconsider my review but would not delete it and that I was not seeking any refund as I still like the luggage. Nonetheless, I am changing my review to a 4 for the reason’s listed in my review.