Amazon.com: Customer reviews: Canon PIXMA TR4720 All-in-One Wireless Printer for Home use, with Auto Document Feeder, Mobile Printing and Built-in Fax, Black

Top positive review

Don’t listen to bad reviews

Reviewed in the United States 🇺🇸 on October 25, 2021

I was a little hesitant to buy this printer because of all the reviews saying it was terrible, complicated to use, set-up, etc. I went out on a limb and got it anyway bc it’s canon and they’re the best for printers. I received it in two days. It does come with just 3 pages of directions, but there’s a QR code right on the front. Had to download the canon app, but why wouldn’t you? Followed the instructions, took less than 10 mins, and it already printed a document with no issues! If you’re not very technology-friendly it may not work for you, but if you can open your camera on your phone and take a picture, you can operate this printer.

291 people found this helpful

Top critical review

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Elaine P

Absolute garbage

Reviewed in the United States 🇺🇸 on September 4, 2021

This printer is absolute garbage. Right out of the box a disaster. The ink tanks do not run smoothly on the tracks and it's put together so poorly that I could not get it to print one page. The pages would jam. On the third try, the page was so jammed that I could not get the paper out. I literally would have to take it apart to be able to retrieve the jammed page. If this printer I got is representative of their new model, it's pure junk. It sounds like a freight train when it prints (see video). I did put in for a replacement just because I'm invested now to see if they are all junk or if mine was defective but my expectations are not high. Guess we will see. Oh...and there is no printed manual. Not even a quick start card. It refers you to a woefully inadequate website to help you set it up. You better have some experience in connecting to your wifi manually (as I do)... otherwise, look elsewhere as this is not user friendly at all. No directions on how to even install the ink. Seriously....you are on your own. I had to go online and look at videos of older models to make sure I was doing it right as the thing that holds the ink in are fragile appearing pieces of plastic and you don't want to mess that up.

158 people found this helpful

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From the United States

Kathryn Bales

Great product...but it is LOUD!

Reviewed in the United States 🇺🇸 on August 29, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

I've always had a Canon all-in-one printer so decided to stick with the brand. Even though my old one was perfectly fine, I wanted to downsize. The print quality is amazing and the scan quality is equally amazing. I have two issues however. Canon really needs to figure out a way for ink cartridges to work among all of their printers. I had 20 unused cartridges from my previous printer that do not work in the new one. Good thing I was able to give everything to a family member and not throw them out. Secondly, the printer is LOUD! I mean, REALLY LOUD! My husband was in the backyard under the office window and he could hear it clear as day. My previous printer was super quiet, so this has been quite an adjustment. Overall though, good product.

23 people found this helpful

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Mike Phillips

Decent printer, great support

Reviewed in the United States 🇺🇸 on July 14, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

So I got this printer for my in-laws who just needed a simple, no-frills printer/copier. Wifi installation with their Windows PC was quick & easy, and the unit worked great for them for several months... until the first ink cartridge replacement. When the new cartridge was installed, the printer displayed an error code and wouldn't work at all. I looked up the error code on the Canon support website, which recommended a power cycle as the fix. (Ron Howard: "It wasn't.") So, with the memory of every bad customer support experience swirling afresh in my mind, I called Canon's support line. I was expecting a language barrier, a prolonged argument and zero resolution. But what I got was a friendly, easy-to-understand voice that quickly assessed the error code and told me he'd be FedExing a replacement printer as a warranty replacement. Two days later, I had the new printer, and sent the broken one back in the same carton. It literally couldn't have been a better experience. (Well, technically, the original printer could have not broken... so 4 stars instead of 5.)

49 people found this helpful

Helpful

Jayarr

Nice little printer

Reviewed in the United States 🇺🇸 on August 24, 2022

Style: PIXMA TR4720 WHVerified Purchase

Fulfills my printing needs adequately. Compact and easy to use. Only issue I have is it is pretty noisy! Louder than the hp envy I replaced after 11 faithful years. I like it though and don’t print that often so I can live with it. Haven’t needed tech support since I have a savvy grandson to help with my tech needs.

3 people found this helpful

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Happy wife and mom

Ink cartridges are only issue

Reviewed in the United States 🇺🇸 on September 11, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

This printer is a replacement for my older Canon of the same style and features. My only issue with this one is the placement of the ink cartridges. They are in a very tight difficult to work with location and hard to remove and put a new cartridge back in. Very frustrating but all in all, it is an excellent printer. They just need to refigure the ink cartridge location and ease of removing and replacing it them.

11 people found this helpful

Helpful

Joel

Bought it for a scanner works well

Reviewed in the United States 🇺🇸 on August 30, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

Needed an decent scanner, quality of the picture is pretty good. On issue would be connecting to WiFi, was pretty painful. lol nice connected the rest was easy

6 people found this helpful

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Singley, Inc

Good Printer

Reviewed in the United States 🇺🇸 on July 25, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

The printer has great printer quality. The only issue I had with the printer is the setup. There are no real instructions that comes with the printer. Unless you know where to look online or have previously set one up, most will find it difficult to figure out how to change from letters to numbers when connecting the printer to their network. The [*] asterisk symbol has to pushed to cycle from lower, to upper case and finally numbers. Indicated by the change in the top right as you press the asterisk.

18 people found this helpful

Helpful

Amazon Customer

Awesome!

Reviewed in the United States 🇺🇸 on September 3, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

I got mine today. It was free overnight shipping. It was easier for me to set the printer up using the settings feature on the printer itself. After that, I went into my laptops’s printer settings to add the printer. Last, I downloaded the scanner app on my laptop-it will suggest it to you, and started using my printer. The instructions that came with printer kept giving me errors and it just wouldn’t work. It works great so far!

12 people found this helpful

Helpful

Patty Pavey

Inexpensive and yet so far the quality is good.

Reviewed in the United States 🇺🇸 on August 20, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

I was looking for an inexpensive copier ,printer. It was easy to set up and connect to my I-Pad and my Mac lap top. I sorta loud working but the copies have been pretty good.

5 people found this helpful

Helpful

Kim Smith

Tricky print cartridge

Reviewed in the United States 🇺🇸 on September 6, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

Tricky print cartridge. Everything works as it should I have not called tech-support. So I can’t really rate that. Beware on PRINT set up, follow the directions X that are listed on the hand out. Don’t try to jump ahead and put your print cartridges in early. Like a mini other reviews they are tricky to get in. Only took about 10 times but once they are and it worked perfectly

10 people found this helpful

Helpful

ATIKUR BHUYAN

New Edition in my Office Room

Reviewed in the United States 🇺🇸 on September 26, 2022

Style: PIXMA TR4720 BK PrinterVerified Purchase

Very easy installation with Wi-Fi and laptop. Works fine both in Print quality and Scan. The mobile app also works fine for both printing and scanning.

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5 star		61%
4 star		17%
3 star		9%
2 star		3%
1 star		10%

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Canon PIXMA TR4720 All-in-One Wireless Printer for Home use, with Auto Document Feeder, Mobile Printing and Built-in Fax, Black

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